Resident Admissions Lead – Aged Care

Melbourne Permanent / Full Time

Recruiter :
Emily Kehoe

Emily Kehoe
  • Amazing team, with extensive support and ongoing development
  • Renowned provider, with national level reach
  • Very diverse and engaging role
Resident Admissions Lead – Aged Care (Hybrid Role)
Are you an experienced admissions professional ready to take the next step into leadership?

This is a fantastic opportunity to join a highly regarded aged care provider and lead admissions across a multi-home portfolio.

What’s on Offer
  • Very attractive base + Super + Salary Packaging + Travel Reimbursement
  • Hybrid role – work from home for administration, referrals, and contracts
  • Influence admissions across multiple homes
  • Rare chance to step into a role with strong strategic and operational impact
The Role
As the Resident Admissions Lead you’ll manage the end-to-end admissions process – from lead generation and conversion through to contract issuance.

You’ll be the key link between prospective residents, their families, and the organisation, ensuring a seamless and compassionate transition into care.

With support from on-site admission teams (who manage tours and day-to-day enquiries), your focus will be on leadership, conversion outcomes, and process excellence.

What You’ll Bring
  • Demonstrated success in leading teams within admissions, client services, or aged care operations
  • In-depth understanding of aged care funding models, government subsidies, and regulatory compliance
  • Proficiency in CRM systems with a focus on streamlining processes and data integrity
  • Outstanding interpersonal, communication, and relationship-building abilities
  • Skilled at balancing operational efficiency with a compassionate, person-centred approach
  • This role is ideal for someone who thrives on leading teams, improving systems, and ensuring families feel supported at every step of the admissions journey.
This role is ideal for someone who thrives on leading teams, improving systems, and ensuring families feel supported at every step of the admissions journey.

Please apply today or reach out directly to Emily on 0413 787 786 or [email protected] for a confidential discussion.

Referral reward:

Healthcare & Medicine > Aged Care Healthcare & Medicine

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